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Journal of the Academy of Hospital Administration

Vol. 15, No. 2 (2003-07 - 2003-12)


The Indian healthcare sector is making rapid strides to make its presence felt. Multispeciality hospitals with latest medical technology and many with a hub and spoke arrangement with well connected peripheral outreaches are gradually getting operational. The investments in high-tech technology are also phenomenal. Approximately, 60 to 70 percent of the capital budget is attracted by technology. The stakes are getting higher and higher. On the other hand, consumer concern is focused firmly around accessibility, cost, quality and satisfaction. Quality is a world wide phenomenon. The galloping costs has necessitated health insurance and other financing solutions. In turn, the health care financiers will demand acceptable benchmarked quality and cost optimizations. Health care is and going to be progressively legislated and regulated in the coming times.

These challenges and many more will confront hospital and health care managers in this millennium. The total focus would be on how to ensure the highest level of professional care with most effective utilization of resources, the minimum risk to the patient and with results influencing health status. To achieve this, there is a need to put in place a self regulated Accreditation system with unreserved commitment from the professional providers, the stakeholders and the beneficiaries. Quality certification or our health services alone can bring about a rightful place for our country in the league of developed nations.

A. Chakravarti

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