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Journal of the Academy of Hospital Administration

Joint Commission on Accreditation of Health Care Organizations

Author(s): Rajiv Kumar Jain*

Vol. 12, No. 2 (2001-07 - 2001-12)


The internet website of the Joint Commission on Accreditation of Health Care organization of USA, the world wide leader in evaluating health care quality and guiding organizations to improve patient care, is one of the most comprehensive sites on the web on accreditation systems, procedures and standards in health care organizations. The site has two broad areas viz.,

1. Quality Check for information on quality and performance reports on accredited health care organisations;

2. Informart: for ordering Joint Commission Resources publications, Education Programs and Consultation services.

The area on Quality Check has four main Sub-areas viz.,

1. Health Care Organisations and professionals: Provides information on Accreditation, Standards, Sentinel Events, ORYX/ Performance Measurement, Accreditation Improvement initiative, besides details about the Joint Commission and Ernest. A Codman Award and news. Incidentally, Ernest A Codman was the founder of outcomes management. He was instrumental in forming the American College of Surgeons Hospital Standardization programme, which evolved into the present Joint Commission on Accreditation of Health Care Organization.

2. General Public provides opportunity for general public to report a complaint, get information on patient safety, and to make health care choices, Information about advisory groups is also provided.

3. Purchasers, Employers and unions- This Area helps an employee in health Care Organization in making health care choices, besides information on patient safety and Joint Commission and advisory groups.

4. International Community- This area is a rich source of Joint Commission Resources.

From the point of view of professional hospital administrators, the area on Accreditation Information is most useful. It provides complete information on all eight subgroups of accreditation programs viz.,

  1. Ambulatory Care Accreditation
  2. Assisted Living Accreditation
  3. Behaviour health Care Accreditation
  4. Health Care Networks Accreditation
  5. Home Care Accreditation
  6. Hospitals Accreditation
  7. Long term Care Accreditation
  8. Pathology and Clinical Laboratory Services


Each subgroup has detailed information on survey preparation, sample agendas and the survey process and resource materials. The area also has definitions of each of the seven possible accreditation decisions. An interesting resource material is 2000 HAS Medical Record Statistics Form and Medical Record Summary form, as part of the instructions and from for the 2000 Medical Record Review.

Overall the site is worth a visit.

Planners and policy makers in the area of health care services, as also professionals working in the field of health care services, will find the information in this user-friendly site useful, up-to-date and authentic. There is a need to develop accreditation systems in India, specially in the context of increasing demand for good quality of health care from the health care consumers as well as managers of health care organizations. In this connection, the JCAHO site has a white paper, vision statement and future vision which can serve as the goal towards which the accreditation system needs to move.

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